This Privacy Policy explains how Furbishmarket ("we", "us") collects and uses your personal data when you visit our website, book a repair, buy a refurbished device or sell us your device.

1. Information we collect

Contact details you submit via enquiry forms (name, email, phone, device).
Transaction details when you purchase or sell a device.
Basic analytics (anonymised) about how you use our site.

2. How we use it

To respond to enquiries and quotes.
To fulfil orders, repairs and trade-ins.
To comply with UK accounting and consumer-protection law.

3. Sharing

We do not sell your data. We share it only with service providers strictly necessary to operate (payment processors, shipping couriers, hosting), under contract.

4. Your rights (UK GDPR)

You may request access, correction, deletion, or portability of your data, and may object to processing. Email hello@furbishmarket.com.

5. Retention

Enquiry data is kept for 24 months. Transaction records are kept for 6 years to meet HMRC requirements.

6. Cookies

We use only strictly necessary cookies to operate the site. No third-party advertising cookies are set without your consent.

7. Contact

Data controller: Furbishmarket, High Street, Haverhill, Suffolk. Email: hello@furbishmarket.com.