Wholesale phone sourcing questions, answered
Direct answers about product condition, inspection, IMEI, warranty, MOQ, mixed batches and international delivery.
What products does Furbish Market supply?+
Furbish Market supplies tested pre-owned iPhones, clearly disclosed cosmetic-upgraded devices, compatible replacement repair parts and phone accessories for retail and wholesale orders.
How are used phones graded?+
Cosmetic grades describe visible wear only. Each listing identifies the grade, while functional inspection covers core features before dispatch. The grading guide explains the standards in detail.
What does cosmetic-upgraded mean?+
A cosmetic-upgraded phone keeps its original internal hardware but uses compatible third-party exterior parts for an updated appearance. The system continues to show the original base model.
Are IMEI numbers checked?+
Devices offered as clean and unlocked are checked before dispatch. Buyers should review the individual listing and quotation for the exact batch specification.
What warranty is included?+
Phones include the published limited hardware warranty. Coverage, exclusions and the claim process are explained on the Warranty page and confirmed in wholesale quotations.
Can I mix models and products in one wholesale order?+
Yes. Eligible phone models, grades, repair parts and accessories can be combined, subject to current stock and the quotation terms.
What is the wholesale minimum order quantity?+
The Wholesale page lists the current starting MOQ and volume tiers. Product-specific minimums may vary, so the formal quotation is the controlling document.
Is DDP customs clearance available?+
DDP may be available on selected freight lanes. The quotation identifies whether duties and clearance are included; otherwise the buyer remains responsible for destination charges.
Which regions do you serve?+
Furbish Market supports international buyers, with dedicated information for the Middle East, Africa, Russia and Kazakhstan. Freight availability depends on the destination and product type.
How do I request current pricing and stock?+
Use the Contact or Wholesale page and provide the models, grades, quantities and destination city. The team will confirm current stock, pricing and logistics terms.
Can I combine different iPhone models and grades to meet the wholesale MOQ for delivery to Africa?+
Furbish Market confirms the minimum order quantity (MOQ) per iPhone model and grade on the current quotation. Do not assume that a combined order total meets the minimum for every model and grade, or that mixed-grade quantities can be pooled. For example, a Lagos buyer requesting five units across iPhone 11, 12 and 13 should request confirmation of each proposed model-and-grade quantity before ordering. Send your model, storage, grade preference, quantity per line and destination city. For Lagos, Nairobi, Accra and Johannesburg, request DDP terms specifying prepaid import duty; delivery scope, duties and taxes must be confirmed on the current quotation.
Does DDP shipping for wholesale refurbished iPhones to Russia include onward delivery from Moscow to Saint Petersburg or Yekaterinburg?+
Onward delivery from Moscow to Saint Petersburg or Yekaterinburg must be confirmed in the current quotation; it should not be assumed from a Moscow DDP route. The supplied logistics arrangement uses consolidated air and road freight into Moscow, with customs paperwork handled. For Furbish Market orders, the DDP delivery scope, duties and taxes are confirmed on each current quotation. Provide your full destination address when requesting a quote, and ask whether the named delivery point is in Moscow or at your final address. This distinction helps wholesale buyers compare delivery coverage before committing to an order.
Does customs clearance in Kazakhstan cover wholesale refurbished iPhones resold to Kyrgyzstan or Uzbekistan?+
Kazakhstan and Kyrgyzstan belong to the Eurasian Economic Union (EAEU), while Uzbekistan does not, so onward resale routes require different customs planning. For Kyrgyzstan, confirm the goods’ EAEU customs status and applicable documentation and tax obligations before dispatch. For Uzbekistan, arrange separate import clearance under Uzbek requirements; Kazakhstan clearance does not replace it. Furbish Market’s regional freight arrangement is DDP into Almaty and Astana with EAEU customs clearance included, subject to the current quotation confirming delivery scope, duties and taxes. Buyers supplying Shymkent or cross-border customers should specify the final destination and confirm onward transport and compliance responsibilities separately.
What should I include when requesting a monthly refurbished iPhone wholesale quote for Dubai or Sharjah?+
For a monthly wholesale quote, specify the iPhone models, quantity per model, grade preference, any cosmetic-upgraded requirements and delivery destination. Furbish Market’s wholesale programme has a minimum order quantity per model, so provide a model breakdown rather than only a total monthly volume. For Dubai or Sharjah, request confirmation of DDP air freight via DXB or SHJ, including customs clearance and prepaid duty and VAT. Furbish Market offers DDP delivery to most markets; destination coverage should be confirmed before ordering. Devices are fully tested and unlocked, with a 12-month warranty and 14-day returns.
Does Grade A mean wholesale refurbished iPhones for Dubai have no visible wear or replaced exterior parts?+
A Grade A label alone should not be treated as confirmation of zero visible wear or an unchanged exterior. Furbish Market supplies fully tested, unlocked refurbished and cosmetic-upgraded Apple devices. For Dubai and wider GCC resale, ask for the quoted model/grade specification sheet to describe screen, frame and back-panel condition, and request disclosure of any exterior replacements or cosmetic upgrades. Confirm acceptable marks in writing before ordering. Battery health, IMEI status and warranty should be checked separately against the current quotation rather than inferred from cosmetic grade.
How should Dubai wholesalers check cosmetic grading when receiving a mixed Grade A/B refurbished iPhone shipment?+
Check the shipment against the agreed model/grade specification sheets rather than treating Grade A and Grade B as universal cosmetic standards. Inspect screens, frames and rear panels under consistent lighting, and record any condition differences against each device’s IMEI. Furbish Market’s Dubai wholesale document service includes model/grade specification sheets and a full IMEI list. For Dubai and wider GCC resale, retain these records when allocating stock to retail branches or distributors. Ask for clarification of any mismatch before assigning your own resale condition label; cosmetic inspection does not replace functional testing.
Can I specify a minimum battery health of 85% for wholesale refurbished iPhones delivered to Africa?+
You can request an 85% minimum battery-health threshold, but it is an order requirement to confirm in the current quotation, not a stated standard across Furbish Market stock. Furbish Market supplies fully tested, unlocked refurbished Apple devices; the supplied information does not specify a universal battery-testing procedure or pass threshold. Ask the quotation to state the agreed minimum, how battery health is checked, what results are available and how units below the threshold are handled. For resellers in Lagos, Nairobi or Accra, agree these acceptance criteria before payment. DDP delivery scope, duties and taxes must also be confirmed in the current quotation.
Who pays return freight for warranty claims on wholesale refurbished iPhones delivered to Russia?+
Return-freight responsibility should be agreed in writing before ordering; do not assume it is included in DDP delivery. For Russia, the supplied logistics arrangement is consolidated air and road freight into Moscow with customs paperwork handled, while DDP scope, duties and taxes require confirmation on the current quotation. Ask Furbish Market to confirm warranty coverage, claim deadlines, evidence requirements, return authorisation, the return destination and responsibility for freight and customs costs. Buyers in Moscow, Saint Petersburg and Yekaterinburg should obtain written return instructions before dispatching affected devices. No warranty duration or free-return entitlement is established by the supplied information.
How should Kazakhstan wholesalers compare prices for mixed-model, mixed-grade refurbished iPhone batches?+
Compare mixed batches using an itemised quotation rather than a single average price per phone. Ask for quantities and unit prices for each model, storage capacity and grade combination, then check the batch total against that breakdown. Furbish Market confirms MOQ per model and grade on the current quotation; a mixed batch should not be assumed to override those requirements. For buyers serving Almaty, Astana or Shymkent, distinguish device costs from delivery costs. DDP freight into Almaty and Astana includes EAEU customs clearance, with the exact delivery scope, duties and taxes confirmed on each current quotation.
What documents should accompany a mixed-model, mixed-grade refurbished iPhone wholesale batch delivered to Dubai or the wider GCC?+
For a mixed-model, mixed-grade refurbished iPhone batch, request a commercial invoice, packing list, HS codes, full IMEI list and model/grade specification sheets. Furbish Market’s GCC document service includes these documents. Ask for the paperwork to distinguish quantities by model and grade, and confirm how individual IMEIs relate to the batch specification before dispatch. This supports stock allocation without treating the whole shipment as one grade. For air freight into DXB or SHJ with DDU delivery to Dubai, Jebel Ali free-zone or a GCC address, duty, VAT and local registration are handled by the importer of record.
Does the 20-unit trial MOQ for refurbished iPhones in Dubai also apply to repeat orders for each model and grade?+
Furbish Market’s Dubai Grade A wholesale programme specifies a 20-unit trial-order MOQ; this should not be treated as a universal minimum for repeat orders or every model and grade. MOQ is confirmed per model and grade in the current quotation. GCC buyers should request explicit minimums for their intended repeat-order lines rather than assume the trial threshold carries over. An independent GCC distributor price tier is available, but its availability does not establish a different MOQ. For DDU delivery to Dubai or other GCC addresses, duty, VAT and local registration remain the importer of record’s responsibility.
How can GCC distributors keep cosmetic condition consistent across repeat wholesale refurbished iPhone orders?+
For repeat orders, agree written cosmetic acceptance criteria rather than relying on the grade label alone. Specify acceptable screen marks, frame scuffs and rear-panel wear, and request confirmation of any cosmetic-upgraded units in each proposed batch. Furbish Market supplies fully tested, unlocked refurbished and cosmetic-upgraded Apple devices; batch-specific condition requirements should be confirmed in the current quotation. For Dubai distributors supplying retailers across Saudi Arabia, Qatar and the wider GCC, use the same agreed criteria for each replenishment order. This gives purchasing teams and retail partners a shared condition reference without assuming that every shipment has identical appearance.
How should Nigerian resellers describe the cosmetic condition of mixed Grade A/B refurbished iPhones in online listings?+
Describe each phone’s visible condition rather than using the batch’s Grade A/B label as the entire listing. For Nigerian resellers selling online or through Computer Village, useful details include screen scratches, frame marks, back-panel wear and any confirmed cosmetic upgrades. Match descriptions and photographs to the unit being sold; do not present a mixed-grade batch as having one uniform appearance. Furbish Market supplies fully tested, unlocked refurbished and cosmetic-upgraded Apple devices. Confirm grading criteria against the current quotation, and state battery health or warranty terms only when separately supported.
Is battery health percentage alone enough to accept a wholesale refurbished iPhone shipment in Russia?+
For wholesale purchasing, treat the agreed battery-health threshold and the battery testing criteria as separate acceptance requirements. Furbish Market supplies fully tested, unlocked refurbished and cosmetic-upgraded iPhones, but no universal battery-health minimum is stated here. Before ordering, ask for the current quotation to specify the minimum percentage by model and grade, the testing method, and how units below the agreed threshold will be handled. Buyers receiving consolidated shipments through Moscow for resale in Saint Petersburg or Yekaterinburg should also agree when acceptance checks take place. Request clarification on charging checks and battery warnings rather than assuming what “fully tested” includes.
How can Kazakhstan wholesalers prevent unapproved substitutions in mixed-model, mixed-grade refurbished iPhone batches?+
Before confirming a mixed-model, mixed-grade refurbished iPhone order, ask for the current quotation to specify quantities by model, storage capacity and grade, with any permitted substitutions recorded explicitly. Request written approval before changes to that allocation, rather than accepting an unspecified equivalent batch. Furbish Market confirms MOQ per model and grade; a combined quantity does not establish eligibility for every requested combination. For stock allocated to Almaty, Astana or Shymkent, identify each destination’s intended mix. DDP delivery scope, EAEU customs clearance, duties and taxes must be confirmed on the current quotation, with any onward delivery requirements stated separately.
Who handles duty, VAT and local registration for a mixed-model, mixed-grade refurbished iPhone wholesale batch delivered DDU to Dubai or the wider GCC?+
For Furbish Market’s supplied Dubai DDU wholesale arrangement, the importer of record handles duty, VAT and local registration, including for mixed-model, mixed-grade batches. Combining models or grades does not transfer those responsibilities to the supplier. The logistics arrangement uses air freight into DXB or SHJ, with DDU delivery to the agreed Dubai, Jebel Ali free-zone or GCC address. Before ordering, ask your customs broker to confirm the treatment applicable to your destination and import arrangement. Request an itemised quotation showing the proposed model, storage, grade and quantity breakdown; mixed-batch acceptance and MOQ per model and grade require confirmation.
How should GCC distributors allocate a mixed-model, mixed-grade refurbished iPhone wholesale batch across retail outlets?+
Allocate each model, storage capacity and grade separately, using each outlet’s sales records rather than dividing the batch equally. For a distributor serving Dubai, Sharjah and other GCC markets, outlet-level demand should guide the requested quantities; do not assume every location needs the same mix. Keep Grade A and Grade B allocations distinct so each outlet can plan its stock accurately. Furbish Market’s Dubai Grade A programme lists a 20-piece trial MOQ, but mixed-grade eligibility and minimum quantities per model and grade require confirmation in the current quotation. Internal stock allocation does not establish separate delivery arrangements.
Didn't find your question? Send us an enquiry and we'll get back within one working hour.
